Privacy Policy for 345vin Users

Welcome to 345vin. This Privacy Policy ("Policy") describes how 345vin ("we", "us", "our") collects, uses, discloses, stores and protects personal information relating to individuals ("you", "your", "User") who access or use the 345vin website at https://345vin.cam and any related services, features or content offered through it (collectively, the "Platform").

345vin is an English-language online gaming information platform built specifically for Pakistani players. Our platform provides educational guides, platform reviews, bonus term breakdowns and responsible gambling resources covering sports betting — including Pakistan cricket, PSL/T20 fixtures, ICC tournaments, football and UFC — as well as live casino and slot game information.

We are committed to safeguarding your privacy and handling your personal data with transparency, care and in full compliance with applicable data protection legislation. This Policy sets out clearly what data we collect, why we collect it, on what legal basis, and what rights you hold in relation to that data.

For the purposes of this Privacy Policy, the following terms carry the meanings set out below:

• "Personal Data" means any information that relates to an identified or identifiable natural person, including name, email address, date of birth, device identifiers and financial details.
• "Processing" means any operation performed on Personal Data — including collection, recording, storage, use, disclosure, erasure or destruction.
• "Data Controller" means 345vin in its capacity as the entity that determines the purposes and means of processing your Personal Data.
• "Data Processor" means any third party that processes Personal Data on behalf of 345vin under a contractual arrangement.
• "Consent" means a freely given, specific, informed and unambiguous indication of your agreement to the processing of your Personal Data for a stated purpose.
• "KYC" (Know Your Customer) means identity verification procedures carried out to confirm a User's identity, age and source of funds in accordance with applicable anti-money laundering requirements.
• "Cookies" means small text files placed on your device by the Platform to store session information, preferences and usage analytics.
• "Special Category Data" means sensitive Personal Data revealing racial or ethnic origin, health, biometric data or similar categories that attract heightened protection under applicable law.

345vin collects personal data across several categories, depending on your level of interaction with the Platform. The table below summarises the main categories of data we collect:

We collect your personal data through the following channels:

• Direct interactions: Data you provide when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, submit a feedback form or update your account profile.
• Automated technologies: Technical and Usage Data collected automatically when you access the Platform, via server logs, cookies, pixel tags and similar tracking technologies.
• Third-party sources: Identity and fraud-screening data received from KYC/AML service providers, payment processors and fraud prevention agencies when we carry out verification checks on your account.
• Publicly available sources: In limited circumstances, we may cross-reference publicly available information (such as sanctions lists or politically exposed person databases) to comply with our anti-money laundering obligations.

345vin processes your personal data only where a valid legal basis exists under applicable data protection law. The legal bases we rely on are as follows:

• Contractual necessity: Processing is necessary to perform our contract with you — for example, to register and maintain your account, process deposits and withdrawals and provide access to Platform content.
• Legal obligation: Processing is required to comply with applicable law — including KYC/AML identity verification requirements, age verification obligations and record-keeping requirements imposed by our licensing jurisdiction.
• Legitimate interests: Processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights. This includes fraud prevention, platform security, responsible gambling monitoring and internal analytics to improve our services.
• Consent: Where we rely on consent — particularly for direct marketing communications — you will be given a clear opportunity to opt in. You may withdraw consent at any time without affecting the lawfulness of prior processing.

We use your personal data for the following specific purposes:

• Account management: To create, verify, maintain and administer your 345vin account, including processing login requests and managing password resets.
• Identity and age verification: To confirm your identity and that you meet the minimum age requirement of 18 years (or higher where required by applicable law), as part of our KYC process.
• Transaction processing: To process deposits, withdrawals, bonus credits and any other financial transactions associated with your account, denominated in PKR where applicable.
• Fraud prevention and security: To detect, investigate and prevent fraudulent activity, money laundering, multi-accounting and other prohibited conduct as set out in our Terms & Conditions.
• Responsible gambling: To monitor gambling activity for signs of problem gambling behaviour, enforce deposit and loss limits, action self-exclusion requests and comply with responsible gambling obligations.
• Customer support: To respond to your enquiries, complaints and support requests submitted via live chat, email or any other support channel.
• Platform improvement: To analyse usage patterns and technical data in order to improve the functionality, content and user experience of the Platform.
• Marketing: To send you promotional offers, personalised recommendations and platform news — but only where you have given your clear consent and in accordance with your stated communication preferences.
• Legal and regulatory compliance: To comply with all applicable legal obligations, including responding to lawful requests from regulatory authorities, law enforcement agencies or courts of competent jurisdiction.

345vin does not sell, rent or trade your personal data to third parties for their own marketing purposes. We share personal data only in the following circumstances and only to the extent strictly necessary:

• KYC/AML service providers: Regulated identity verification and anti-money laundering partners who assist us in verifying your identity, age and source of funds.
• Payment processors: Technical payment infrastructure providers who facilitate deposit and withdrawal transactions on the Platform.
• IT and hosting providers: Cloud infrastructure, data hosting and cybersecurity partners who provide the technical environment in which the Platform operates, all subject to strict data processing agreements.
• Fraud prevention agencies: Third-party fraud intelligence services used to identify and prevent fraudulent or money-laundering activity on the Platform.
• Regulatory and legal authorities: Where required by law, court order or a lawful request from a competent regulatory authority or law enforcement body, we may disclose personal data as required.
• Business transfers: In the event of a merger, acquisition, restructuring or sale of all or part of our business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections set out in this Policy.

345vin operates internationally, and your personal data may be transferred to, stored in and processed in countries outside your country of residence, including countries that may not provide the same level of data protection as your home jurisdiction.

Where we transfer personal data internationally, we take appropriate steps to ensure your data remains protected to a standard consistent with this Policy, including:

• Entering into data processing agreements with all third-party processors that incorporate recognised standard contractual clauses or equivalent data transfer mechanisms.
• Implementing technical and organisational safeguards at the point of transfer, including encryption and access controls.
• Restricting international transfers to jurisdictions that offer an adequate level of data protection or where appropriate contractual safeguards are in place.

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting or reporting obligations.

Our general data retention periods are as follows:

• Active account data: Retained for the duration of your account relationship with 345vin plus a minimum post-closure period required by applicable AML and licensing regulations (typically five years from the date of account closure).
• Transaction records: Retained for a minimum of five years from the date of the transaction in compliance with anti-money laundering record-keeping requirements.
• KYC documentation: Retained for the period required by the applicable licensing jurisdiction's regulatory framework, typically five years post-account closure.
• Support communications: Retained for three years from the date of the most recent communication, unless a longer period is required for dispute resolution or legal proceedings.
• Marketing consent records: Retained for as long as you hold an active account, and for a reasonable period thereafter to demonstrate compliance with consent requirements.
• Self-exclusion records: Retained indefinitely to prevent re-registration in breach of a self-exclusion commitment, unless you formally request review of a time-limited exclusion.

Where data is no longer required for any lawful purpose, we will securely delete or anonymise it so that it can no longer be associated with you.

345vin uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small data files stored on your device when you visit our website. We use the following categories of cookies:

You may manage or disable non-essential cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some Platform features. For detailed guidance on managing cookies in your browser, refer to your browser's help documentation.

Subject to applicable law and certain conditions, you hold the following rights in relation to your personal data held by 345vin. You may exercise any of these rights by contacting our support team using the details provided in Clause 16.

The 345vin Platform is strictly for adults. We do not knowingly collect, process or retain personal data from individuals under the age of 18, or under the higher minimum age required by the applicable operator or licensing jurisdiction.

As part of our account registration process, all users are required to confirm that they are at least 18 years of age. Where we have reasonable grounds to suspect that a user is underage, we will immediately suspend the account, cease processing their data and take steps to verify the matter. If an underage user is confirmed, their account will be permanently closed and all associated data deleted or anonymised, except where retention is required to report the matter to the relevant authority.

345vin takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, accidental loss, disclosure, alteration or destruction. These measures include:

• Encryption in transit: All data transmitted between your device and the 345vin Platform is encrypted using TLS/SSL protocols.
• Encryption at rest: Sensitive personal and financial data stored on our servers is encrypted using AES-256 encryption.
• Access controls: Access to personal data is restricted to authorised personnel only, subject to role-based access controls and multi-factor authentication requirements.
• Regular security audits: Our platform and infrastructure are subject to regular internal and third-party security assessments, penetration testing and vulnerability scanning.
• Incident response: We maintain a formal data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority and affected users within the timeframes required by applicable law.
• Staff training: All 345vin staff with access to personal data receive regular data protection training and are bound by confidentiality obligations.

While we implement robust security measures, no online platform can guarantee absolute security. You also play an important role in protecting your data — please refer to the account security obligations set out in our Terms & Conditions.

The 345vin Platform may contain references to or informational content about third-party gaming operators, sports leagues (such as Pakistan cricket, PSL/T20, ICC tournaments), or payment service providers familiar to Pakistani users. While we take care to reference reputable entities, 345vin does not control the privacy practices of any third-party website or service.

This Privacy Policy applies solely to data processed by 345vin in connection with the Platform. If you visit any third-party website or interact with any third-party service referenced in our content, you do so at your own risk and are subject to that third party's own privacy policy. We strongly encourage you to review the privacy policies of any external platform before providing your personal data to them.

345vin accepts no responsibility or liability for the privacy practices of third parties, nor for any consequences arising from your use of third-party platforms or services.

345vin reserves the right to update or amend this Privacy Policy at any time. We may do so to reflect changes in applicable law, updates to our data processing practices, new Platform features or feedback from users and regulators.

Where we make material changes to this Policy, we will notify you by one or more of the following means:

• Displaying a prominent notice on the Platform homepage or within your account dashboard.
• Sending a notification to the email address registered on your account.
• Updating the "Last Updated" date at the top of this Policy.

Your continued use of the Platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any material changes, you should cease using the Platform and may request account closure by contacting our support team.

If you have any questions, concerns or requests relating to this Privacy Policy or your personal data held by 345vin, please contact our Data Protection team using the details below. We will do our best to respond promptly and resolve any concern you may have.

When contacting us regarding a data rights request, please include your registered account username, the email address associated with your account and a clear description of your request. This helps us locate your records and respond efficiently.

345vin is committed to resolving all privacy concerns fairly and transparently. If you remain dissatisfied after raising a concern with us, you may have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.